Cookie Policy
Lomas Hospitality
What are Cookies?
Cookies are small text files that websites store on your device (computer, tablet, or mobile) when you visit them. Cookies allow the website to remember your actions and preferences over a period of time, so you don't have to reconfigure them every time you return to the site or browse from one page to another.
How We Use Cookies
Our website uses cookies to:
- Enable essential functionalities: Such as shopping cart and site personalization
- Measure advertising effectiveness: Understand which campaigns work best
- Understand user behavior: See which pages are most visited and how users navigate our site
- Improve our products and messaging: Use anonymous information to optimize user experience
Cookie Categories We Use
Category 1: Strictly Necessary Cookies
These cookies are essential for you to navigate the site and use its features. Without these cookies, services you have requested (such as accessing secure areas or completing forms) cannot be provided.
Characteristics:
- Necessary for basic site navigation
- Required for services like online shopping cart
- Cannot be disabled without affecting site functionality
Examples of use:
- Keeping your session active while browsing
- Remembering information entered in forms
- Ensuring connection security
Category 2: Behavioral Cookies
These cookies collect anonymous information about how visitors use our website.
Characteristics:
- Track which pages you visit most frequently
- Record if you receive error messages
- Help optimize site navigation
- Allow affiliate tracking for site visits and purchases
Examples of use:
- Google Analytics for traffic analysis
- Heat maps to understand user behavior
- Conversion tracking for marketing campaigns
Important: These cookies do NOT personally identify users. All information collected is anonymous and is used solely to improve website functionality.
Category 3: Functionality Cookies
These cookies allow the website to remember choices you make (such as your username, language, or region) and provide enhanced and more personalized features.
Characteristics:
- Remember your configuration preferences
- Can store your geographic location
- Preserve settings like text size and fonts
- Prevent repeated display of highlighted content
Examples of use:
- Remembering your preferred language
- Maintaining your display preferences
- Personalizing content based on your location
- Remembering your survey or quiz responses
Important: Information collected by these cookies may be anonymous and cannot track your browsing activity on other websites.
Third-Party Cookies
In addition to our own cookies, we also use third-party services that may set their own cookies:
- Google Analytics: For web traffic analysis
- Social Networks: For content sharing (Facebook, Instagram)
- Advertising Providers: To display relevant ads
These third parties have their own privacy policies and we have no control over their cookies.
How to Disable Cookies
You can control and/or delete cookies as you wish. You can delete all cookies that are already on your device and you can set most browsers to prevent them from being placed.
Instructions by Browser:
Safari:
- Go to Preferences > Privacy
- Select Block all cookies
Google Chrome:
- Go to Settings > Privacy and security
- Click on Cookies and other site data
- Select your cookie preference
Mozilla Firefox:
- Go to Options > Privacy and Security
- In the Cookies and Site Data section, adjust your settings
Microsoft Edge:
- Go to Settings > Privacy, search, and services
- Under Tracking prevention, adjust your cookie settings
⚠️ Important Warning
If you disable cookies, some website functionalities may not be available or may not work properly. Specifically, you may:
- Not be able to log into your account
- Have preferences not saved between sessions
- Experience forms not working properly
- Have a less personalized browsing experience
Your Rights
In accordance with applicable privacy laws, you have the right to:
- Know which cookies we are using
- Give or withdraw your consent for non-essential cookies
- Request information about the use of your data
To exercise these rights or ask questions about our cookies, contact us at datos.personales@lomashospitality.com.
Privacy and Security
- Cookies do not personally identify users: Most of our cookies collect anonymous data
- Data is secure: We use appropriate security measures to protect information
- Limited scope: Cookies cannot track your activity outside of Lomas Hospitality websites
Updates to this Policy
We may update this Cookie Policy periodically to reflect changes in the technologies we use or legal requirements. We will notify you of any significant changes by posting the new policy on this page.
We recommend reviewing this page periodically to stay aware of any changes.
More Information
For more information on how we protect your personal data, see our Privacy Policy.
If you have questions about the use of cookies on our website, contact us:
Email: datos.personales@lomashospitality.com Phone: +52 998 528 0558
Consent
By continuing to browse our website without changing your browser's cookie settings, you accept our use of cookies as described in this policy.